If you're having trouble with ClockedIn 2 for iPad or if you just have questions about how to use it, please don't hesitate in contacting us. Our support team can be reached by email and will try their best to help you.
Frequently Asked Questions
Here are a collection of some of the most frequently asked questions related to ClockedIn 2 for iPad. If your questions are not answered here, please feel free to send your questions to us and we'll do our best to answer them.
Questions - General
- How much does ClockedIn 2 for iPad cost and when will it be available?
- What's the difference between ClockedIn 2 and ClockedIn 2 for iPad?
- Will the timer keep track of time even when I'm not in ClockedIn 2 for iPad?
- Can I edit the start and/or end times of tasks?
- Can I export the data out of ClockedIn 2 for iPad?
- Can I sync ClockedIn 2 for iPad to my calendar?
- When configuring Calendar Push, what does "pushes automatically" mean?
- Does ClockedIn support timing concurrent tasks?
- What do the various settings do?
- How do I enter completed tasks into ClockedIn 2 for iPad that I didn't time?
- How do I delete a day and all its tasks?
- How do I backup my ClockedIn 2 data?
- Can I sync ClockedIn 2 on my iPhone with ClockedIn 2 for iPad?
- ClockedIn 2 for iPad would be great if it would just do... How do I make a feature request?
- There's been a lot of news lately about the unauthorized access and transmission of people's personal data by Apps. Does ClockedIn 2 for iPad collect and/or transmit my personal data to anyone?
Answers - General
How much does ClockedIn cost and when will it be available?
ClockedIn 2 for iPad is available in the App Store today and costs $6.99.
What's the difference between ClockedIn 2 and ClockedIn 2 for iPad?
ClockedIn 2 for iPad is based on ClockedIn 2 and while it may seem similar, we've invested time and effort into creating a user experience that is optimized for the iPad.
Will the timer keep track of time even when I'm not in ClockedIn 2 for iPad?
Yes. You can even turn your iPad off and it will still track the elapsed time of a task.
Can I edit the start and/or end times of tasks?
Yes. You can edit the date and times of tasks.
Can I export the data out of ClockedIn 2 for iPad?
Yes. In addition to HTML formatted reports, you also have the option of sending an attached CSV file of the report.
Can I sync ClockedIn 2 for iPad to my calendar?
ClockedIn 2 for iPad supports the ability to push completed timed tasks to a calendar in your iOS calendar app. Completed tasks can either be pushed automatically or manually. Just set the project's "Pushes to calendar" setting to "On", then select the calendar and whether to push automatically or not. There's more information about this feature on our "Calendar Push" page.
When configuring Calendar Push, what does "pushes automatically" mean?
If set to "YES", all tasks will be pushed to your calendar when they are complete (have a start and end time). When set to "NO", you manually push them by editing each timed task you wanted pushed. Once you set a timed task to push it will always update the calendar event if you edit it.
Does ClockedIn support timing concurrent tasks?
No, ClockedIn can only time one task at a time.
What do the various system settings do?
The system settings, found in the Settings app, allow you to customize the behavior of ClockedIn 2 for iPad. Please see our "Settings" page for a complete explanation of the options.
How do I enter completed tasks into ClockedIn 2 for iPad (tasks I didn't time)?
There are a couple of ways to do this. The easiest way is to go to the day that the task was performed in the day view and triple tap on an empty area in the hour listing. This will present you with an "Add Task" view. Just set the tasks information and save.
If the day that you want to create the completed task for doesn't exist, tap on the "Day" button, which will present you with a calendar, then tap on the day for the task. Confirm that you want to add a completed timed task for the day and you'll be presented with the "Add Task" view to add the task with.
The other way to add a completed task is in the project view. Use the "Add Completed Task" button (the button with the checkmark and the plus sign) on the toolbar.
How do I delete a day and all its tasks?From the day view, tap on the "Day" button then tap on the "List" button to get a list of all the days with timed tasks. Tapping on the edit button will display a delete button for each day. Tap the delete button for the day you want to delete, confirm the delete and the day will be deleted.
How do I backup my ClockedIn 2 data?ClockedIn 2 and ClockedIn 2 for iPad rely upon iTunes for all data backup and restore functions. Everytime you sync your iPad to iTunes, iTunes performs a backup of your application data. Restoring from your backups is also handled by iTunes. More information about backing up and restoring your iPad can be found on Apple's website.
Can I sync ClockedIn 2 on my iPhone with ClockedIn 2 for iPad?
No. Unfortunately this feature is not currently available.
ClockedIn 2 for iPad would be great if it would just do... How do I make a feature request?
The best way to make a feature request is to send an email with your request to our support team. We log all feature requests in our support database which we use in evaluating future ClockedIn updates.
Does ClockedIn 2 for iPad collect and/or transmit my personal data to anyone?
No. None of the products we've created, past or present, do this. We respect your privacy.